The Catholic University of America

 Routine Request                              Project Request                                Event Request

For all Emergency Repairs/Maintenance, CALL 202-319-5121 - 24hrs/day

Emergencies are defined as work required to eliminate imminent hazards to life, health and safety, to prevent imminent damage to equipment or property, to restore security or to prevent disruption of an essential activity.

Click on the Routine Service Request link to report/request:

  • Non-urgent, everyday repairs which need to be carried out as a result of normal usage
  • Repairs that would improve or maintain the comfort and convenience of your environment
    • These would include replacing light bulbs, repairing leaking water faucets and/or toilet clogs, appliance repairs, door/frame repairs, standard painting, replacing ceiling tiles or other similar repairs where it poses no urgent risk to student, staff, faculty or property.

Click the Project Request link to request assistance with service or project that is outside of the normal routine maintenance and repair of the facility:

  • Alterations – The rearrangement or conversion of internal space of an existing facility.
  • Improvements – The addition of quality features to existing space by upgrading mechanical, electrical, technological systems or architectural finishes.
  • Renovations – The total or partial upgrading of a facility to higher standards of quality or efficiency.
  • Specialty painting - Special painting, including colors that are not part of the University standard.
  • These are usually accomplished by an outside contractor and the costs associated charged to the requesting department. Funding availability MUST be included in the request.

Click the Special Events link to request Facilities support, such as:

  • Tables and chairs
  • Linens (If Cardinal Catering is being used for your event, please DO NOT request linen for the food/beverage tables.  CATERING WILL PROVIDE)
  • Waste and recycle containers
  • If electrical needs are required for a large scale event,  please email to provide details.  If approved, this will be added to your Special Event Request.

*All Special Events must be approved and scheduled through Events & Conference Services. Special Event support from Facilities MUST be requested at least 5 business days prior to the event. 

Members of the CUA community may request event space for University functions on-line at All others should call 202.319.5291.