The Catholic University of America


Work can be submitted to the Facilities Service Center by using one of the online forms we have provided here for you. Please make sure you include all the necessary information, including a contact phone number or email so we can reach you if there is a question.

Any maintenance requiring immediate attention should be called in to the Facilities Service Center at x5121. 

  • The Routine Service Request Form is used to submit a routine work request.
  • The Project Request Form is used for non-routine requests such as having an office painted out of the normal schedule and/or for capital project requests.
  • The Special Events Form is used to submit a request for special event support service, such as table/chair/linen needs. Please note this form is NOT to be used to reserve a space. That is done through the Office of Campus Programs at x5291.

Definitions of Services used for Maintenance and Repair


Work required to eliminate imminent hazards to life, health and safety, to prevent imminent damage to equipment or property, to restore security, or to prevent disruption of an essential activity.

Preventative Maintenance

The care and servicing by personnel for the purpose of maintaining equipment and facilities in satisfactory operating condition by providing for systematic inspection, detection, and correction of incipient failures either before they occur or before they develop into major defects.

Routine Maintenance

The recurrent, day-to-day, periodic, or scheduled work required to preserve a facility from failure and decline or to restore a facility to good working condition.

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